SONGMICS 43 Inches Folding Storage Ottoman Bench

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9.6
Expert ScoreRead review
9.6Expert Score
Overall BVR Rating
Total Reviews:18971
SONGMICS 43 Inches Folding Storage Ottoman Bench, Storage Chest, Footrest, Coffee Table, Padded Seat, Faux Leather, Holds up to 660 lb, Black ULSF701
PROS
  • 317 REVIEWS LIVING ROOM
  • 107 REVIEWS COFFEE TABLE
  • 107 REVIEWS END OF MY BED
  • 121 REVIEWS HIGHLY RECOMMEND
  • 186 REVIEWS STURDY ENOUGH
  • 139 REVIEWS TOY BOX
  • 742 REVIEWS GREAT STORAGE
  • 104 REVIEWS FOOT OF MY BED
  • 396 REVIEWS GREAT PRICE
  • 160 REVIEWS EASY TO SET
  • 228 REVIEWS GOOD QUALITY
  • 335 REVIEWS STORAGE OTTOMAN
  • 138 REVIEWS EXTRA SEATING
  • 112 REVIEWS SUPER EASY
SKU: B00PC6WNW0 Category: Tag:

Top Positive Review


Normally, I don’t purchase protection plans, but considering that I wanted the chair I purchased with this plan to last a good while, I decided to get this on a whim. Oh boy, am I glad I did! Not even a month after I received the chair, one of the arms broke off. After submitting a claim and whatnot, it was approved and I will be receiving a check in the mail covering the amount it would take to repair or replace it.

Certainly going to consider purchasing more protection plans from SquareTrade when I buy more furniture in the future.

46 People Found This Helpful

Top Critical Review


I purchased this protection plan to cover accidents and spills on my floor chair. When I filed a claim it was approved and a cleaning kit was sent out. The cleaning kit did not work. When I called to inform them that the kit did not work one of their representatives closed the initial claim (without my permission), opened a new claim, and denied the claim. I called to tell them that what they did was illegal. They then reopened a new claim and denied it saying the spill wasn’t covered under terms and conditions (it was). They then reopened a new claim and offered to refund the money I paid for the protection plan ($14), but they weren’t going to do anything about the chair. I told them I did not want a refund on the plan and that I wanted them to uphold their end of the agreement. Finally, after talking to about 6 customer service reps I talked to a supervisor who then agreed to give me a partial payment for the chair ($77 of the $81.33 I paid for it). But because they “paid out” the warranty will not carry over to the replacement chair I ordered. I am glad I was reimbursed, but I will NEVER do business with allstate/squaretrade again. I always purchase their protection plans with all my appliances from my furniture to my TV but this was the first instance I’ve had to file a claim. They will no longer receive my business and I’ve warned friends and family about them also.
25 People Found This Helpful

Customer Questions & Answers


The vinyl ripped shortly after I purchased it in all corners with normal use. Did this happen to anyone else? Were you able to successfully repair it?
Answer: No,i’ve had mine for a few months now and it still looks new no tares or rips any where on it.

How many pairs of shoes will it hold?
Answer:

I use it to store my tall winter boots and cowboy boots (tall to mid-calf); with a combination of these boots, I can get 12 pairs stacked laying down (that’s with the divider still in). Note that these are size 8.5 – 9, so it would make a difference if you had smaller feet and if you used different shoes. I will say ??

I just received this and there is along panel for the bottom and only one side panel. Should there have been two?
Answer: The bottom of the box is folded. Open it up, place the panel that is stored in the lid on the bottom of the box, take the small panel and insert it in the middle of the box-there are groves for it to slide into.

How many pairs of shoes will it hold?
Answer:

I use it to store my tall winter boots and cowboy boots (tall to mid-calf); with a combination of these boots, I can get 12 pairs stacked laying down (that’s with the divider still in). Note that these are size 8.5 – 9, so it would make a difference if you had smaller feet and if you used different shoes. I will say ??

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