JY QAQA Convertible Sectional Sofa Couch with 3-Seat Sofa
Firm And Comfortable : Soft fabric upholstery on hardwood frame with padded cushions and foam seat. The more you sit on the couch, the better. Enjoy cozy home movie nights and elegant cocktail parties on this stylish sectional sofa, perfect for condos, condos, lofts, bungalows, houses.
Top Positive Review
have all of the info before calling, and if possible, enter as much info online before calling. and yes, call. the ai has the iq of a 4yo, although i swear i have talked with 4yo’s with better comprehension skills. if the warranty is not showing under your account, you can try the chat and see if it will connect you with a person. otherwise, just call.
data to have on hand:
plan number (check email)
order number of the purchased item
order number of the plan for the purchased item
(search orders works best to locate both of these)
date of purchase (from the order invoice)
pictures of both the invoice for the purchased item, as well as the invoice of the plan
that being said, their actual call center team is amazing, and will help set things right, even when the manufacturer will not. fast resolution, with no judgements.
28 People Found This Helpful
Top Critical Review
I could not get any written proof other than a receipt of purchase. I wanted a breakdown of what is covered. The company refused to provide anything in writing ! I got a refund!
33 People Found This Helpful
Customer Questions & Answers
Is this sofa worth buying?
Answer: When I wanted to buy a sofa, I searched a lot of stores, and after the final comparison, I chose this one, which did not disappoint me.
Are the covers removable/washable?
I am a senior can this couch be assembled for me when delivered
Answer: Don’t buy it! It’s not worth it
What tools are needed to assemble this?
Answer: Reversible sectional sofa does not require installation tools and the instruction is easy to follow for assembly.
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