Convenience Concepts Oxford 1 Drawer Console Table
Part of the Oxford Collection by Convenience Concepts
Top Positive Review
Normally, I don’t purchase protection plans, but considering that I wanted the chair I purchased with this plan to last a good while, I decided to get this on a whim. Oh boy, am I glad I did! Not even a month after I received the chair, one of the arms broke off. After submitting a claim and whatnot, it was approved and I will be receiving a check in the mail covering the amount it would take to repair or replace it.
Certainly going to consider purchasing more protection plans from SquareTrade when I buy more furniture in the future.
46 People Found This Helpful
Top Critical Review
I purchased this protection plan to cover accidents and spills on my floor chair. When I filed a claim it was approved and a cleaning kit was sent out. The cleaning kit did not work. When I called to inform them that the kit did not work one of their representatives closed the initial claim (without my permission), opened a new claim, and denied the claim. I called to tell them that what they did was illegal. They then reopened a new claim and denied it saying the spill wasn’t covered under terms and conditions (it was). They then reopened a new claim and offered to refund the money I paid for the protection plan ($14), but they weren’t going to do anything about the chair. I told them I did not want a refund on the plan and that I wanted them to uphold their end of the agreement. Finally, after talking to about 6 customer service reps I talked to a supervisor who then agreed to give me a partial payment for the chair ($77 of the $81.33 I paid for it). But because they “paid out” the warranty will not carry over to the replacement chair I ordered. I am glad I was reimbursed, but I will NEVER do business with allstate/squaretrade again. I always purchase their protection plans with all my appliances from my furniture to my TV but this was the first instance I’ve had to file a claim. They will no longer receive my business and I’ve warned friends and family about them also.
31 People Found This Helpful
Customer Questions & Answers
Can it be assembled without the center shelf?
Answer: Hi there,
Yes, I believe that you could assemble it without the center shelf, however; you will be left with holes. You can cover them up with white stickers though. Hope this helps.
Measurements of this console table
Answer: 11 3/4″ x 39 1/2″ x 31 1/2″ high. The measurements were shown in the specs.
Is this solid wood
Answer: No it is not wood and a poor product, I would not buy it again.
What are the measurements of this table?
Answer: My 13-year-old son installed the CONSOLE TABLE all by himself. It was so easy to install. Great product!
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